Lightspeed is on the hunt for a Customer Growth Specialist to join our Amsterdam-based Sales team. This role is an inside sales position working in our centrally located office at Herengracht and does not require travel. We are growing and therefore are looking to hire the best salespeople on the market who are happy to contribute to our success.
Are you ambitious? Are you experienced in sales, but you still want to learn a lot about deals before growing into a 'hardcore' sales role? Do you get excited every single time you talk to customers? If so, we want to hear from you!

Now we get to brag about us: Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. It is smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.

Primary Responsibilities:
  • Identify opportunities and maximize growth for our current customers, primarily through telephone and email communication;
  • nurture all inbound leads through to qualification for the account management team;
  • create a great impression to our customers by providing them with a world-class experience;
  • identify customer needs to determine opportunities for upsells and cross-sells;
  • manage multiple lead sources, including incoming calls, emails, and chats;
  • manage existing customer database using Salesforce, to ensure all communications are logged and identified;
  • work with the team to develop new strategies to grow current sales pipeline, and consistently meet monthly, quarterly and annual goals.
  • Full professional fluency in English and Dutch;
  • experience successfully selling into Dutch market;
  • 1+ years of sales experience in a B2B environment, preferably in a solution-sales / technology-related environment;
  • bachelor’s degree strongly preferred;
  • excellent oral and written communication skills on different channels (phone, e-mail…) as well as excellent listening skills;
  • demonstrated ability to meet and/or exceed determined sales and activity targets;
  • ability to succeed in a competitive, result-oriented environment;
  • passion for people and technology. 

In addition to the perks you see on the Careers page, you’ll get access to:

  • A brand new office on the Amsterdam Canals;
  • an environment that encourages initiatives and leadership;
  • fun activities with your teammates - be part of the Lightspeed family;
  • social events throughout the year including the legendary annual holiday party, free sports classes and many more;
  • daily catered lunches and snacks;
  • free Friday afternoon drinks;
  • work with highly talented people who are as passionate about their craft as you are!
Now your turn:
  • Be part of a rapidly growing, market-competitive company where communicating with potential clients to boost the business was never such fun. We do the best work of our lives. And you?